02038296672 Mon-Fri 8am-8pm, Sat & Sun 9am-5pm



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24/7 Emergency Assistance

Unfortunately, unforeseen situations can occur whilst travelling no matter how much care you take of yourself.

This can be an extremely frightening experience for anyone involved. The Emergency Assistance team is on hand 24/7 365 days a year to ensure that any stress is alleviated and that you understand what is happening from start to finish.

Snow-forecast Travel Insurance have a team of advisors liaising directly with doctors that are on call 24/7, 365 days a year.


What to do in a Medical Emergency.

Snow-forecast Travel Insurance hope that you won’t ever have to use this service, however, you need to know the process just in case.

You need to contact Snow-forecast Travel Insurance as soon as possible if yourself or another policyholder travelling with you requires emergency medical assistance.

You can do this by calling Snow-forecast Travel Insurance on +44 (0) 2038296674.

Alternatively, you can email:


This way, the team can then liaise with the hospital directly, taking the pressure off you.

If you do not require urgent medical attention and your outpatient bill is less than £500 then you will need to pay this to the medical facility, and ensure you keep all receipts so you can claim upon your return.

When contacting the Emergency Assistance team, they will allocate you a case number which will correlate with your policy as well as the information they take from you over the phone.

If your case is referred to one of Snow-forecast Travel Insurances doctors, they may also then contact you to discuss your conditions in further detail.